Privacy Policy

At FixPro, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our IT support and computer repair services. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide high-quality services and enhance your user experience.

A. Personal Information

This includes information you provide directly, such as:

• Your name, email address, phone number, and billing information
• Details about your device(s), including serial numbers, operating systems, and software versions

B. Non-Personal Information

• Your browser type, operating system, and the pages you visit on our website
• Data from cookies and analytics tools that help us improve site performance and user experience

2. How We Use Your Information

We use the information we collect to:

• Provide IT support and computer repair services tailored to your needs
• Process payments and send service-related updates, confirmations, and reminders
• Improve our website, products, and services based on user feedback and analytics
• Respond to customer inquiries and requests for assistance
• Send promotional offers, newsletters, or updates (only if you’ve opted in)

We never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

Protecting your personal data is important to us. We implement a variety of security measures to maintain the confidentiality and integrity of your information, including:

• We use secure encryption methods for payment processing and sensitive data storage.
• our information is only accessible to authorized personnel who need it to perform services.
• Our information is only accessible to authorized personnel who need it to perform services.
• We conduct regular checks to detect and prevent unauthorized access to our systems.

While we make every effort to protect your data, please note that no method of transmission over the internet is 100% secure. However, we are committed to minimizing risks and safeguarding your data.

4. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: With trusted third-party partners who assist us in delivering services (e.g., payment processors, IT support vendors).
• Legal Requirements: If required to do so by law, such as complying with legal obligations or responding to government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred as part of the transaction.

5. Your Rights and Control Over Your Data

You have the right to control and access your personal data. Specifically, you can:

• Request Access: Ask for a copy of the personal data we hold about you.
• Request Correction: Correct any inaccuracies in your data.
• Request Deletion: In some cases, request the deletion of your personal data.
• Opt-Out: Opt out of marketing emails or newsletters at any time.
• Withdraw Consent: If you have provided consent for us to process your data, you may withdraw it at any time.

To exercise any of these rights, please contact us at [Your Email Address].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Request AImprove site performanceccess: Ask for a copy of the personal data we hold about you.
• Remember your preferences
• Analyze website traffic

You can control cookies through your browser settings. However, blocking cookies may affect your ability to use certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by FixPro. We are not responsible for their privacy practices or content. We recommend that you review the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page, along with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

• Phone: +1 (123) 456-7890
• Email: support@fixopro.com