Terms and Conditions

Welcome to FixPro! These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By visiting or using the FixPro website or any of our services, you agree to the terms outlined in this document. If you do not agree with these terms, you should not use our website or services.

2. Services Provided

FixPro offers a range of IT support and computer repair services, including but not limited to:

• Hardware and software troubleshooting
• Virus and malware removal
• Data recovery
• System upgrades and installations
• Network setup and configuration

We reserve the right to modify or discontinue any service at any time without notice.

3. Service Fees and Payments

Service fees vary depending on the type of work performed. Before any work is started, we will provide you with an estimate, and the final cost will be confirmed once the service is completed.

• Payment Terms: All payments are due upon completion of the service unless otherwise agreed.
• Accepted Payment Methods: We accept payments via credit/debit cards, bank transfers, and other payment methods as specified during checkout.
• Refunds: If you are dissatisfied with the services provided, please contact us within 7 days. Refunds will be considered on a case-by-case basis, depending on the nature of the issue and service provided.

4. Client Responsibilities

You agree to:

• Provide accurate and complete information about your device and issues.
• Ensure that all data is backed up prior to service (FixPro is not responsible for data loss or corruption during the repair process).
• Cooperate with our technicians to provide access to devices or systems as required for the completion of the service.

If you do not provide accurate information or fail to follow the above guidelines, FixPro cannot be held responsible for any damage or delay in service.

5. Service Availability

Our services are available during business hours, and we make every effort to respond to service requests promptly. Service availability may vary depending on location, demand, and availability of technicians. For on-site services, we will schedule appointments at a mutually convenient time. We reserve the right to cancel or reschedule appointments with notice.

6. Data Protection and Privacy

FixPro is committed to protecting your privacy. All personal information you provide is subject to our Privacy Policy. By using our services, you agree to the collection, use, and storage of your personal data as outlined in our Privacy Policy.

7. Limitations of Liability

• Damage: FixPro is not responsible for any incidental or consequential damages, including but not limited to data loss, hardware damage, or loss of profit, arising from the use of our services.
• Warranty: FixPro does not provide warranties on any third-party hardware or software. However, we do provide a 30-day warranty for our labor on repairs. If the issue persists within 30 days after the service, we will fix it free of charge.
• Force Majeure: FixPro is not liable for delays or failure to perform services due to events beyond our control, such as natural disasters, strikes, or interruptions in services.

7. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by FixPro. We are not responsible for their privacy practices or content. We recommend that you review the privacy policies of any external sites you visit.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience and informational purposes only. FixPro is not responsible for the content, accuracy, or availability of these third-party sites.

9. Intellectual Property

All content, including text, images, graphics, logos, and software, on the FixPro website is owned by FixPro or our content suppliers and is protected by copyright laws. You may not use, modify, reproduce, or distribute any content from our website without our prior written consent.

10. Termination of Service

FixPro reserves the right to suspend or terminate your access to our services or website if we believe you have violated these terms, or if your account poses a security risk or if you engage in illegal or fraudulent activities.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], and any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

12. Changes to Terms and Conditions

FixPro reserves the right to modify or update these Terms and Conditions at any time. When changes are made, we will post the updated terms on this page and revise the “Effective Date” at the bottom of this policy. We encourage you to review these terms periodically.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Phone: +1 (123) 456-7890
• Email: support@fixopro.com